Bilingual Roadmap Privacy Policy
Bilingualroadmap.com is part of the Bilingual Roadmap Group which includes Bilingualroadmap.com. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
– What data do we collect?
– Legal basis for processing
– How do we collect your data?
– How will we use your data?
– Recipients of your data
– International transfers
– How do we store your data?
– Marketing
– What are your data protection rights?
– Automated decision making
– What are cookies?
– How do we use cookies?
– What types of cookies do we use?
– How to manage your cookies
– Privacy policies of other websites
– Changes to our privacy policy
– How to contact us
– How to contact the appropriate authorities
What data do we collect?
Bilingual Roadmap collects the following data:
– Personal identification information (Name, email address, phone number)
– Payment information
– Usage data and preferences
– Communication history
– Technical data (IP address, browser type, device information)
Legal Basis for Processing
We process your personal data on the following legal grounds:
– Consent: For marketing communications and non-essential cookies
– Contract: To provide our services, process orders, and fulfill our obligations to you
– Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our platform
– Legal Obligation: To comply with legal requirements and regulations
How do we collect your data?
You directly provide Bilingual Roadmap with most of the data we collect. We collect data and process data when you:
– Register online or place an order for any of our products or services
– Voluntarily complete a customer survey or provide feedback
– Use or view our website via your browser’s cookies
– Communicate with our support team
Bilingual Roadmap may also receive your data indirectly from our social media sites on Instagram and Facebook.
How will we use your data?
Bilingual Roadmap collects your data to:
– Process your order and manage your account
– Email you with special offers on products and services we think you might like
– Improve our services and user experience
– Comply with legal obligations
– Prevent fraud and ensure security
Recipients of Your Data
We share your personal data with:
– Payment processors to handle transactions securely
– Analytics providers to improve our service
– Cloud service providers for data storage
– Marketing partners for targeted advertising (only with your consent)
– Professional advisers and authorities when legally required
International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do this, we ensure appropriate safeguards are in place through:
– EU Standard Contractual Clauses
– Adequacy decisions from the European Commission
– Other legally approved transfer mechanisms
How do we store your data?
Bilingual Roadmap securely stores your data using appropriate technical and organizational measures based on the type of personal data and applicable processing activity.
We retain data about you for:
– Active accounts: As long as your account remains active
– Closed accounts: 12 months after closure for legal requirements
– Marketing data: Until you withdraw consent
– Financial records: 7 years for tax purposes
After these periods, we either delete or anonymize your data.
Marketing
Bilingual Roadmap would like to send you information about products and services that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date by:
– Clicking ‘unsubscribe’ in any marketing email
– Emailing hello@bilingualroadmap.com
– Updating your preferences in your account settings
What are your data protection rights?
Under GDPR, you have the following rights:
The right to access – Request copies of your personal data.
The right to rectification – Request correction of inaccurate or incomplete information.
The right to erasure – Request deletion of your personal data.
The right to restrict processing – Request limiting how we use your data.
The right to object to processing – Object to how we process your data.
The right to data portability – Request transfer of your data.
The right to withdraw consent – Withdraw previously given consent.
The right to lodge a complaint – File a complaint with your national data protection authority (find yours at https://edpb.europa.eu/about-edpb/board/members_en).
We will respond to all requests within one month.
Contact us to exercise these rights:
– Email: hello@bilingualroadmap.com
– Phone: +34 635 244070
Automated Decision Making
We do not make any automated decisions about you that would significantly affect you without human involvement. If this changes in the future, we will update this policy and inform you.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.
How do we use cookies?
Bilingual Roadmap uses cookies to:
– Keep you signed in
– Remember your preferences
– Understand how you use our website
– Improve our services
– Provide personalized content
What types of cookies do we use?
– Essential cookies: Required for basic website functionality
– Functional cookies: Remember your preferences and enhance your experience
– Analytics cookies: Help us understand how you use our website
– Advertising cookies: Used to deliver relevant advertisements (only with your consent)
How to manage cookies
You can set your browser not to accept cookies and remove existing cookies. However, some website features may not function as a result. For more information, visit allaboutcookies.org.
Privacy policies of other websites
The Bilingual Roadmap website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Bilingual Roadmap keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 November 2024.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us:
Email: hello@bilingualroadmap.com
Phone: +34 635 244070
